You’re not alone. In fact, Nintendo has set up a special support page for people with this problem. This has, no doubt, angered many Super Smash Bros. fans who have waited for the game after delays set back the release date, only to find out their Wii won’t even play it.
Since the game is a dual layered DVD with a lot of memory stored on it, some Wii’s are having trouble reading the disc. According to Nintendo, “A very small percentage of Wii consoles may have trouble consistently reading data off this large capacity disc if there is some contamination on the lens of the disc drive. Nintendo has specialized cleaning equipment that can resolve this problem.”
Please note: If you have this problem, simply exchanging your copy of the game for another will not make a difference. It is a console problem that Nintendo needs to fix. There will be no charge to send your console in and have it repaired, and Nintendo promises to upgrade shipping services for a fast turnaround to get you back into the Brawl.
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October 3rd, 2008 at 8:10 am
i have just purchased this game.
I’ve been waiting for ages to play this.
It doesn’t work, I’ve changed it for another. It doesn’t work.
I’ve cleaned it. It doesn’t work.
All my other games work. Just not Brawl!
September 9th, 2008 at 7:03 am
i got a Pal wii from germany,but now i live in the middle east now and here they dont sell pal!only ntsc,so my friend was going to the uae so i told him to buy ssbb for me,when he came back after a month i got the game and the wii doesnt play the game!im soo pissed!and cuzim in the middle east the fixing of the wii will cost me 100sr!and now i still have to pay my friend 300sr back!
August 7th, 2008 at 9:43 am
yes my son and daughter are still having problem’s with the game brawl.it was already sent in and still today they can play it but cannot get all the features and cannot pick all the character’s.please help i don’t want to send it in again.
July 6th, 2008 at 7:12 pm
Has anyone inserted the disc, and gotten to the Super Smash Bros. Wii menu….only to find the buttons rotating like crazy?? That’s what happened to me!
June 30th, 2008 at 3:00 am
It isnt a dust problem. It is a mod chip issue where nintendo have tryed to make it unplayable on modchips.. althought i’ve heard some people without a mod chip (a small percentage) has suffered also due to some error in the virus. Those with wiikey, update your mod chip (wikey update 1.9s) by downloading it and burning it on a dvd r using IMG Burn and it will be playable again. reguard from Australia
June 29th, 2008 at 5:26 pm
Exactly the same thing has happened to me.
I walked for about 2 hours when I finally got home. I ran upstairs, switched on my Wii, put in SSBB and…! Eh oh, unreadable.
But then I was fooled by the thought that it may be dusty on the inside. Pfft. I spent hours trying to clean it but still nothing.
I am furious! If they refuse to fix my Wii then I will explode!